![]() Since we were now 3 hours from home without a place to stay with a young child, we called Choice Hotels customer service. We asked for proof of the refund that they said they would process and was told they couldn’t give us printed proof. We were told they would refund the room rate but would not be given a different room. We asked to speak to the manager and was denied. ![]() Upon my insistence, he called his manager who he claims also refused to change the room. The “fire exit” was a metal corrugated tube with an unstable ladder that you would have to climb up the tube to get out of !!! We tried to remedy this situation but the person in reception refused to find us another room, instead telling us we should have told him we were allergic to mold when we booked the hotel ! As if it would have been fine otherwise ! Although there were other rooms that people had not checked into yet, the person refused to switch rooms. The sheets were damp, the air was moist and the entire room was completely underground. We went to checkin and was given a basement room (who knew those existed ) that reeked of mold. The listing broker’s offer of compensation is made only to participants of the MLS where the listing is filed.We travel frequently and can say without a doubt that this was the worse experience ever of a hotel. Property information displayed is deemed reliable but is not guaranteed.Ĭopyright 2023 Bright MLS, Inc. Some properties which appear for sale on the website may no longer be available because they are for instance, under contract, sold or are no longer being offered for sale. ![]() The property information being provided on or through the website is for the personal, non-commercial use of consumers and such information may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing. Listing information is from various brokers who participate in the Bright MLS IDX program and not all listings may be visible on the site. The data relating to real estate for sale on this website appears in part through the BRIGHT Internet Data Exchange program, a voluntary cooperative exchange of property listing data between licensed real estate brokerage firms, and is provided by BRIGHT through a licensing agreement. ![]()
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